Support and contact
For help, bug reports, privacy questions, refund questions or account deletion, email us:
Please tell us your device model, operating system version and game version (in Settings), and what happened. Do not send passwords or payment details; we never need them.
Common questions
- Delete my account or data: see Delete account.
- Refunds: purchases are handled by Google Play or the App Store, so refund requests go through them. See Terms of Service.
- Restore purchases: use the restore option in the game's settings, signed in to the same store account.
- Moved to a new phone: sign in with the same platform account and your cloud save will be available.
We usually reply within a few working days.